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SlotsRoom Casino Review

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Slots Room Casino

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Review of Slots Room Casino

Online betting companies that operate Realtime Gaming (RTG) casinos under a Curacao license are common, but decent ones are extremely rare. In contrast to this trend, Entertainment Software Group is one of the few trustworthy operators in that category. We’ve given positive reviews to Casino Max, Roaring 21, and Cherry Jackpot Casino, so I was eager to check out SlotsRoom Casino. Does it live up to its sister sites’ high standards?

Software and game selection

Like its sister casinos, SlotsRoom relies on RTG software to power its site, which will be instantly familiar to anyone who has played at a similar casino. It is easy to navigate and has an attractive design. In addition to playing through your web browser, you can download and install the old-school casino software to your computer. The casino software is not really necessary these days, but it is available if you wish to install it.

Around 200 slot machines are available, each with a different theme and game feature. RTG has been publishing games for decades now, so some of their slot content is looking a bit dated. They are however improving on their visuals with their newer game releases, and they are approaching what other mid to top-range developers are putting out. There are several progressive jackpots available, with Aztec’s Millions, Jackpot Pinatas, and Megasaur all having reached seven figures as I write this.

If you prefer games other than slots, there are a few table games and video poker options available. Roulette, Caribbean Stud Poker, Tri Card Poker, Let ’em Ride, and a few variations of Blackjack are among the table games available at the casino. A variety of video poker games are available, including Jacks or Better, Deuces Wild, All American, Loose Deuces, Joker Poker, and Sevens Wilds.

With SlotsRoom, you can play all its games on your phone, as mobile play is fully supported. Compared to my PC, I think the site looks even better on my iPhone.

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Banking and customer support

SlotsRoom Casino has the same limited banking options as other casinos run by this operator. The site supports Bitcoin deposits and withdrawals, and you can deposit with a debit or credit card, or with Interac if you’re in Canada. You can withdraw using Bitcoin, or you can request a check or bank wire, but there are very steep fees ($50 or $25, respectively). Bitcoin is faster and fee-free, so I definitely recommend using it. You can expect to wait up to 48 hours before being paid, regardless of the method you choose.

Here are some important things to note about the banking department. Your casino account can only be denominated in US or Canadian Dollars, so any deposits or withdrawals made in crypto or other currencies are converted at current exchange rates. In addition, there is a withdrawal limit of $4000 per week, so if you want to withdraw more than that, you will have to divide your withdrawals into installments. Thankfully, the limits do not apply if you win one of those potential million-dollar progressive jackpots.

Live chat and email are available for customer service, and you can usually reach someone within a few seconds if you use the former. The time it took to reach someone on the support line was 14 seconds the first time, and only 8 seconds the second time. The representatives I spoke with were friendly and did seem to know their stuff, as I was able to find out about the different bonus terms and fees associated with the check requests.

Security, fairness, and responsible gaming

SlotsRoom provides SSL encryption for your connection to the casino, which we expect all casinos to do these days. Any site that processes financial information, such as your bank or Amazon, should have a padlock icon, or something similar, in the address bar.

The operator of SlotsRoom Casino has earned a good reputation for fairness and professionalism over nearly two decades in the online casino business, both under their current guise and when they operated Club World casinos.

SlotsRoom offers some information on fighting gambling addiction on its responsible gaming page. It is to its credit that the casino advertises its support for self-exclusion, deposit limits, and cool-off periods. These are all requested manually through customer support, which is a far cry from modern regulated casinos, where players have full control over their own accounts.

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